Intercontinental Exchange 2016 - Nov 2017
Manager Delivery and Project Manager
The Stars Group 2016 - Nov 2017
Process Improvement Manager
Intercontinental Exchange 2011 - 2016
Supervisor Americas Trading Solutions Delivery, Project Manager
Interactive Data 2008 - 2011
Sales Support Supervisor
Interactive Data 2005 - 2008
Senior Sales Support
Education:
Colorado Technical University 2000 - 2000
Masters, Bachelors, Master of International Studies, Business
Johnson & Wales University 1998 - 1998
Associates, Business Administration, Business
Skills:
Customer Service Vendor Management Business Analysis Salesforce.com Customer Relationship Management Forecasting Microsoft Office Project Management Equities Business Process Improvement Management Financial Markets Financial Services Tableau Infopath Sharepoint Administration Visio Ios Problem Solving Process Improvement Oracle
Certifications:
Ama Certificate – Management Level 2 New Horizons Certificate – Infopath 2010, Creating Infopath Forms Certified Scrummaster Certified Scrummaster® (Csm®)
2011 to 2000 Supervisor Americas Trading Solutions DeliveryINTERACTIVE DATA CORPORATION White Plains, NY 2008 to 2011 Supervisor Sales SupportINTERACTIVE DATA CORPORATION White Plains, NY 2005 to 2008 Senior Sales Support
Education:
COLORADO TECHNICAL UNIVERSITY Colorado Springs, CO 1998 to 2000 Bachelor of Science in Business Management and Management of Information SystemsJOHNSON & WALES UNIVERSITY Providence, RI 1996 to 1998 Associate of Science in Business Administration
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