George A Stark

US Patent:

20120136685, May 31, 2012

Filed:

Nov 30, 2010

Appl. No.:

12/957093

Inventors:

David M. Northcutt - Chester NJ, US
George E. Stark - Austin TX, US
James A. Tyler - Westminster CO, US

Assignee:

INTERNATIONAL BUSINESS MACHINES CORPORATION - Armonk NY

International Classification:

G06Q 10/00

US Classification:

705 714

Abstract:

A computer implemented method allocates resources within a workload management program. A computer identifies a first ratio for a first skill team of plurality of skill teams. The computer determines whether the first ratio for the first skill team exceeds a skill team threshold of the first skill team. Responsive to the computer determining that the first ratio for the first skill team exceeds the skill team threshold of the first skill team, the computer allocates the resources from at least one of the plurality of skill teams other than the first skill team to the first skill team. A computer program product and a computer system for allocating resources within a workload management program are also provided.

US Patent:

20130132060, May 23, 2013

Filed:

Nov 17, 2011

Appl. No.:

13/298673

Inventors:

Yogesh P. Badhe - Pune, IN
Steven G. Barbee - Amenia NY, US
George E. Stark - Austin TX, US

Assignee:

INTERNATIONAL BUSINESS MACHINES CORPORATION - Armonk NY

International Classification:

G06G 7/48

US Classification:

703 22

Abstract:

An approach for prioritizing work requests to resolve incidents in an information technology (IT) infrastructure is presented. Historical data of work requests to resolve incidents in the IT infrastructure is divided into first and second data sets. A first set of data fields of work requests in the first data set is used to generate incident concept(s). The incident concept(s) are combined with a second set of data fields of the work requests in the first data set to form a set of predictive variables. Utilizing the predictive variables, a statistical model is generated for predicting whether or not work requests will be resolved in accordance with a service level target. The statistical model is validated using the second data set. The statistical model is deployed to the IT infrastructure.

US Patent:

20130173323, Jul 4, 2013

Filed:

Jan 3, 2012

Appl. No.:

13/342229

Inventors:

Yixin Diao - White Plains NY, US
Aliza R. Heching - Bronx NY, US
David M. Northcutt - Chester NJ, US
George E. Stark - Austin TX, US

Assignee:

INTERNATIONAL BUSINESS MACHINES CORPORATION - Armonk NY

International Classification:

G06Q 10/06
G06G 7/48

US Classification:

705 713, 703 6

Abstract:

An approach for validating a model is presented. Data from a system being modeled is collected. First and second models of the system are constructed from the collected data. Based on the first model, a first determination of an aspect of the system is determined. Based on the second model, a second determination of the aspect of the system is determined. A variation between the first and second determinations is determined. An input for resolving the variation is received and in response, a model of the system that reduces the variation is derived.

US Patent:

20210294681, Sep 23, 2021

Filed:

Mar 18, 2020

Appl. No.:

16/822868

Inventors:

- Armonk NY, US
Daniel S. Riley - Wake Forest NC, US
Steven J. Mazzuca - New Paltz NY, US
Michael H. Roehl - New Fairfield CT, US
George E. Stark - Lakeway TX, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F 11/07
G06N 20/00
G06N 7/00

Abstract:

A method of identifying an incident root cause probability that includes identifying, using a monitoring system, a first incident/incident class and generating, using a change management application, a first change request and change class. The method also includes generating, from the change management application, a second change request from a second incident, and where the first and second incidents are in a set of incidents, and where the first and second change requests are in a set of changes, mapping, by a cause analysis application, the set of incidents to the set of changes to identify a root cause probability, where the probability is formed by from a Galois linkage chain between the two sets, and developing, from the cause analysis application, a root cause probability value of the first incident, and executing, using a parameter management application, a mitigation process.

US Patent:

20200372372, Nov 26, 2020

Filed:

May 20, 2019

Appl. No.:

16/417600

Inventors:

- Armonk NY, US
George E. Stark - Lakeway TX, US
Daniel S. Riley - Wake Forest NC, US
Michael H. Roehl - New Fairfield CT, US

International Classification:

G06N 5/02
G06N 7/00

Abstract:

A method, computer system, and a computer program product for estimating the probability of invoking information technology (IT) disaster recovery at a location based on an incident risk is provided. The present invention may include receiving a piece of data associated with an incident at the location. The present invention may also include estimating a similarity value associated with the incident based on a plurality of past incidents from a knowledge base. The present invention may then include receiving a plurality of mined data based on the location. The present invention may further include predicting the incident risk to the location based on the received plurality of mined data and the estimated similarity value to the plurality of past incidents.

US Patent:

20190332745, Oct 31, 2019

Filed:

Jul 8, 2019

Appl. No.:

16/504890

Inventors:

- Armonk NY, US
Michael J. Spisak - East Northport NY, US
George E. Stark - Lakeway TX, US

International Classification:

G06F 21/10

Abstract:

A file validation method and system is provided. The method includes retrieving from an authoritative source system, an artifact file. Identification information identifying a requesting user of the artifact file is recorded and associated metadata and a modified artifact file comprising the metadata combined with the artifact file are generated. An encryption key including a first portion and a second portion is generated and the first portion is stored within a central key store database. An encrypted package comprising the modified artifact file and the second portion of the key is generated.

US Patent:

20190163804, May 30, 2019

Filed:

Nov 28, 2017

Appl. No.:

15/823736

Inventors:

- Armonk NY, US
Rhonda L. Childress - Austin TX, US
George E. Stark - Lakeway TX, US
Charles Palmer - Hanover NH, US

International Classification:

G06F 17/30

Abstract:

A document of written content may be obtained. The document may be a candidate for inclusion in a corpus. A first entity associated with the document may be identified. A first discrete entity associated with the first entity may be identified. The relationship associated with the first entity and the first discrete entity may be analyzed. Based on the analyzing, a likelihood that the document contains content that would be detrimental for inclusion in the corpus may be determined.

US Patent:

20180365391, Dec 20, 2018

Filed:

Jul 30, 2018

Appl. No.:

16/049179

Inventors:

- Armonk NY, US
Michael J. Spisak - East Northport NY, US
George E. Stark - Lakeway TX, US

International Classification:

G06F 21/10

Abstract:

A file validation method and system is provided. The method includes retrieving from an authoritative source system, an artifact file. Identification information identifying a requesting user of the artifact file is recorded and associated metadata and a modified artifact file comprising the metadata combined with the artifact file are generated. An encryption key including a first portion and a second portion is generated and the first portion is stored within a central key store database. An encrypted package comprising the modified artifact file and the second portion of the key is generated.