ShoreTel - Austin, Texas Area since Dec 2012
TAC Engineer
MegaPath Inc. - Austin, Texas Area Sep 2008 - Dec 2012
Advanced Services Network Operations Manager
MegaPath Inc. Nov 2005 - Sep 2008
NOC Team Leader
Dell Apr 2005 - Nov 2005
Escalations Supervisor (Resolution Expert Center)
United States Marine Corps Apr 2001 - Apr 2005
Data Network Specialist
Education:
St. Edward's University 2008 - 2012
BA, History
Austin Community College 2008 - 2011
AA, English
Riviera Kaufer High School 1996 - 2000
High School Diploma