United BioSource Corporation - Morgantown, WV since Oct 2011
Business Analyst
United Talent - Morgantown, WV Aug 2011 - Oct 2011
Temp Worker
CVS/Caremark - Solon, OH Jan 2007 - Aug 2011
Business Analyst
ECRM, Inc. May 2003 - Sep 2006
Process Analyst
Hiram College Aug 2001 - Apr 2003
Library Clerk
Education:
Kent State University 2006 - 2008
MA, Library & Information Science
Hiram College 1999 - 2003
BA, English
Skills:
Microsoft Office Data Analysis Information Research Software Development Workflow Analysis Process Optimization Library Science Analysis Sharepoint Healthcare Quality Assurance Program Management Customer Service Call Centers Management Vendor Management Process Improvement Software Documentation Project Management Training Access Visio Business Analysis Requirements Gathering Microsoft Sql Server Business Intelligence Outlook Crm Powerpoint Microsoft Excel Data Entry Requirements Analysis Integration Databases