State Collection Service, Inc. Oct 2013 - Nov 2015
Customer Service
Wisconsin Auto Title Loans Oct 2013 - Nov 2015
Loan Originator
Torcom Oct 2006 - Feb 2013
Lead Operator
Tds Metrocom Jul 2001 - Feb 2006
Commercial Order Coordinator
United Radio Mar 1992 - Jul 1999
Quality System Specialist
Education:
State University of New York College at Oswego 1987 - 1991
Bachelors, Writing, Philosophy
Skills:
Customer Service Access Microsoft Excel Process Improvement Leadership Software Documentation Management Business Analysis Outlook Operations Management Analysis Strategic Planning Call Centers Project Management Public Speaking Troubleshooting Microsoft Office
Certifications:
Building Trust Business Etiquette: Phone, Email, and Text Handling Workplace Change As An Employee