9405 Franklin Square Dr, Rosedale, MD 21237 • 4108823530
Work
Company:
Office depot
Jun 2014
Position:
Customer service manager
Education
School / High School:
Pennsylvania State University- Sharon, PA
1996
Specialities:
AA in Letters, Arts & Sciences
Skills
Special Skills and Abilities: Organizati... • problem solving • technical skills and assistance • excellent telephone etiquette and interp... • data entry • multi-line phone system • exceptional performance in high-paced en... • Outlook email and calendar • internet research • Quick Books and Kronos T&A system. T...
Iron Mill College
Student
Fatface Nov 2018 - Jan 2019
Sales Assistant
The Globe English Centre Nov 2018 - Jan 2019
Esl Teacher
Education:
Iron Mill College 2019 - 2019
University of Exeter 2017 - 2018
Masters, Master of Arts, Creative Writing
Into University of Exeter 2014 - 2016
University of Exeter 2013 - 2016
Bachelors, Bachelor of Arts, English Language and Literature, Literature, English Language
Skills:
Creative Writing Editing Social Media Communication Teaching English As A Second Language Proofreading Online Journalism Teamwork
Regional Manager and County Wide Arts
The Maryland-National Capital Park and Planning Commission, Parks and Recreation
Countywide Coordinator Historic Prop the Maryland-National Capital Park and Planning Commission, Parks and Recreation
Education:
University of Maryland
Skills:
Event Planning Community Outreach Customer Service Nonprofits Strategic Planning Leadership Public Speaking Management Fundraising Project Management Emt Bls Certification
Data And Infomatics Supervisor And Lead Analyst At Carefirst Bluecross Blueshield
Carefirst Bluecross Blueshield
Data and Infomatics Supervisor and Lead Analyst at Carefirst Bluecross Blueshield
Carefirst Bluecross Blueshield Jul 1973 - Dec 1999
Enrollment and Billing
Education:
Parkville High School
Essex Community College
Skills:
Business Requirements Microsoft Sql Server Visio Business Analysis Data Warehousing Sdlc Requirements Analysis Requirements Gathering Etl Vendor Management Health Insurance Data Modeling Oracle Business Intelligence Software Development Life Cycle
Jun 2014 to 2000 Customer Service ManagerWinn-Dixie
Jun 2013 to 2000 Customer Service AssociateForman Mills, Inc New Carrollton, MD Oct 2009 to Apr 2012 Front-End Manager/Administrative AssistantWashington Engraving Co., Inc Washington, DC Jun 2006 to Jan 2009 Operations ManagerEverest College Silver Spring, MD May 2005 to Jun 2006 Admissions RepresentativeLA Weight Loss Centers Greenbelt, MD Apr 2004 to Feb 2005 Assistant Manager/CounselorSally Beauty Supply Lanham, MD Oct 1996 to Oct 2003 Store Manager
Education:
Pennsylvania State University Sharon, PA 1996 to 1998 AA in Letters, Arts & Sciences
Skills:
Special Skills and Abilities: Organizational skills, problem solving, technical skills and assistance, excellent telephone etiquette and interpersonal skills, data entry, multi-line phone system, exceptional performance in high-paced environments and proficient in Word, Outlook email and calendar, internet research, Quick Books and Kronos T&A system. Typing 40wpm.
Name / Title
Company / Classification
Phones & Addresses
Gina Vaughan Executive Director
Negro League Legends Hall of Fame, Inc Amusement/Recreation Services