Century 21 Alliance since Jan 2009
REALTOR
Aqua America since Mar 2008
Customer Service Supervisor
Signal Holdings Apr 1997 - Mar 2008
Claim Supervisor
Education:
Temple University 2002 - 2006
Bachelor of Arts, Liberal Arts
Skills:
Process Improvement Leadership Team Building Call Centers Management Customer Service Customer Satisfaction Training Crm Change Management Performance Management Team Leadership Call Center Analysis Operations Management Business Process Improvement Program Management Problem Management Human Resources Project Planning Exceptional Corporate Communications Personnel and Team Development Strategies Problem Resolution Management Business Continuity Planning and Implementation Service Delivery Analysis Customer Relationship Management Sales and Customer Relations Expertise Program Design and Development
Interests:
Ms Society Easter Seal Society Big Brothers Big Sisters Ms Society Easter Seal Society