Gregory L Hansen

US Patent:

20220230153, Jul 21, 2022

Filed:

Aug 27, 2020

Appl. No.:

17/004576

Inventors:

- San Francisco CA, US
Gregory Hansen - Palo Alto CA, US

International Classification:

G06Q 20/14

Abstract:

A computer-implemented method includes receiving a payment file. The payment file includes payment data and transactional data for payments to be made on behalf of a commercial enterprise customer. The method includes: determining a plurality of segment collections in the payment file, each segment collection comprising a plurality of elements delimited by an opening syntactic tag and a closing syntactic tag; generating a payment key associated with the customer profile according to metadata and specific segments of the payment file; determining a customer identification number associated with the customer profile; determining a payment method identification value from a first specific element; identifying a data enrichment key designated by the customer using a data enrichment configuration and located within a customer-designated segment of the plurality of segment collections; enriching the payment file with supplemental payment data; transmitting a payment signal to a payment computer system to effect payment to the recipients.

US Patent:

20190221225, Jul 18, 2019

Filed:

Jan 12, 2018

Appl. No.:

15/870030

Inventors:

- San Francisco CA, US
Gregory John Hansen - El Dorado Hills CA, US
Chris Theodore Kalaboukis - San Jose CA, US
Adnan Khan - San Francisco CA, US
Kathleen E. McGinn - Mill Valley CA, US
Ryan Benjamin Miller - Petaluma CA, US
Wairnola Marria Rhodriquez - San Francisco CA, US

International Classification:

G10L 21/003
G10L 17/22
G10L 15/22
G10L 15/26
G10L 25/63

Abstract:

Systems and techniques for automated voice assistant personality selector are described herein. A task may be identified that is to be completed by a user of a voice-enabled virtual assistant. A response may be output in connection with the task using a default personality for the voice-enabled virtual assistant selected based on the task. A task completion checkpoint may be determined for the task. It may be identified that the task completion checkpoint has not been reached. A personality profile of the user may be compared to personality data of a set of voice-enabled virtual assistant profiles corresponding to respective members of a set of available voice personalities for the voice-enabled virtual assistant. An escalation personality may be selected for the voice-enabled virtual assistant based the comparison and the task. Commands for facilitating user completion of the task may be transmitted via the voice-enabled virtual assistant using the selected escalation personality.