Technical Support • Troubleshooting • Windows Server • Active Directory • Windows 7 • Windows Xp • Group Policy • Servers • Vmware Esx • Dhcp • Laptops • Workstations • Remote Desktop • A+ Certified • Antivirus • Printers • Windows • System Deployment • Internet Protocol Suite • Microsoft Exchange • Cisco Systems Products • Networking • System Administration • Domain Name System • Data Storage Technologies • Windows 10 • Windows System Administration • Soldering • Computer Hardware Troubleshooting • Network Troubleshooting • Software Troubleshooting • Remote Troubleshooting • Internet Troubleshooting
Atos Inc. - Cleveland OH since 2011
Tier III Deskside Support
Delta Computers Inc. - Lakewood OH Jan 2009 - Dec 2011
Manager/Head Technician
Education:
McIntosh College
Associate of Science, Network Administration
Skills:
Technical Support Troubleshooting Windows Server Active Directory Windows 7 Windows Xp Group Policy Servers Vmware Esx Dhcp Laptops Workstations Remote Desktop A+ Certified Antivirus Printers Windows System Deployment Internet Protocol Suite Microsoft Exchange Cisco Systems Products Networking System Administration Domain Name System Data Storage Technologies Windows 10 Windows System Administration Soldering Computer Hardware Troubleshooting Network Troubleshooting Software Troubleshooting Remote Troubleshooting Internet Troubleshooting