Oct 2011 to Apr 2012 Customer Service AgentLumenos Alexandria, VA Mar 2005 to Mar 2010 Customer Service RepresentativePolicy Studies Baltimore, MD Jun 2004 to Feb 2005 Intake SpecialistSierra Military Service Baltimore, MD Jan 2001 to Apr 2004 Customer ServicePro Staff Agency
Nov 2014 to 2000 Freelance Web DesignerWalmart Stevenson Ranch, CA Aug 2004 to Nov 2014 Inventory Control Specialist/UnloaderNational Technical Institute Rochester, NY Aug 1992 to Nov 1992 Junior Computer Operator, Rochester, NYNaval Research Laboratory, Health & Safety Department Washington, DC Jun 1992 to Aug 1992 Computer Clerk
Education:
University of Phoenix Online May 2011 BS in Information Technology/Information Systems SecurityUniversity at Buffalo Amherst, NY 2000 to 2002 Computer EngineeringRochester Institute of Technology Rochester, NY May 1993 AAS in Applied Computer Technology
Aug 2012 to Present Substitute Teacher (part time)Medifast Inc. Owings Mills, MD Apr 2012 to Aug 2012 Customer Service Representative (Temporary)Baltimore County Public School System Baltimore, MD May 2011 to Mar 2012 Substitute Teacher (part time)Department of the Treasury, Internal Revenue Service (call center) Baltimore, MD Jan 2011 to Apr 2011 (Temporary Call Center) Customer Service RepresentativeTarget, Inc Dover, DE Mar 2009 to Apr 2010 Sales Floor Team MemberJoan Pratt and Associates Tax Consultants Baltimore, MD Jun 2007 to Aug 2007 InternCarter's Heating and Air Conditioning, Inc Baltimore, MD May 2004 to Aug 2007 Clerk
Education:
Delaware State University Dover, DE 2004 to 2010 B.S. in Banking and Finance
Skills:
Professional Management, Outstanding speech, Outstanding oral communication, proficient in Microsoft Word, PowerPoint, and Excel