Verizon Wireless since Oct 2005
Collections Supervisor
USVI Soccer 1987 - 2002
Player
Verizon Wireless 1997 - 1999
Store Manager 24hrs Checks Cashed/Second City Financial
CC Media Center Sep 1990 - May 1992
Editor/Videographer
Education:
Canisius College 1990 - 1995
BA, Communication
St. Joseph's High School 1987 - 1990
High School Diploma
Skills:
Customer Service Call Centers Leadership Interviews Management Customer Experience Account Management Telecommunications Team Building Team Leadership Vendor Management Training Video Production Financial Services Troubleshooting Project Management Cold Calling Process Improvement Customer Satisfaction Recruiting Coaching Bilingual Communications Editing Call Center Risk Management Collections
Interests:
Children Travel and Food Economic Empowerment Civil Rights and Social Action Soccer Education Disaster and Humanitarian Relief Human Rights Golf