Voice by Heather - Washington D.C. Metro Area since Jan 2012
Voice Actor/Talent
MedImmune - Gaithersburg, MD since Jan 2009
KIM Training Specialist
DLA Piper LLP (US) Aug 2007 - Jan 2009
IT Instructor
Mayer Brown Sep 2006 - Aug 2007
IT Trainer
Oncology Therapeutics Network Jan 2000 - Jul 2005
Lynx Customer Trainer
Education:
Ottawa University 1995 - 1997
Masters Degree, Human Resources Development
Northern Arizona University 1988 - 1992
Bachelor of Science, Organizational Development w/an emphasis in Training and Development
Skills:
Training E Learning Management Microsoft Office Troubleshooting Sdlc Software Documentation Adult Education Team Management Project Management Learning Management Systems Technical Writing Instructional Design Hands on Training Sharepoint Content Management Customer Service Research Needs Analysis Process Improvement Access Sales Microsoft Office 2007 Technical Software Training Microsoft Office 2010 Sharepoint 2013 Support Sales Through Training Sharepoint 2013 Online Project Team Member
Certifications:
Microsoft Office Specialist Excel 2013 Microsoft Office Specialist Word Expert 2013 True Colors Personal Success Facilitator Microsoft Certified Trainer Microsoft Certified Trainer 2018-2019 Training Design and Delivery Certificate Atd Master Trainer??????? Program Disc Driving Forces
Shelly Martin, Daniel Lawson, Thomas White, John Mccallister, Jr Whitworth, Rachel Thurman, Crystal Allen, Charles Ochler, Jesse Short, Michael Knight, Aaron Virden, Ginger Cranor