Wyle Information Systems Faa Vets
Nortel Noc Engineer
Nationwide Insurance
Network Analyst Iii
Alltel
Customer Care
Education:
University of Arkansas at Little Rock May 1997
Bachelors, Bachelor of Arts
University of Arkansas at Little Rock
Masters, Master of Arts
Skills:
Customer Contact Help Desk Support Noc Market Level 1 Corrective Actions Nortel Certified Support Centrex Technical Assistance Nortel Vendors Sales Translation System Upgrades Finance Major Account Acd Thesis Symposium Pbx Avaya Aura Business Requirements Data Conversion Tier 2 Management Design Vts Lan Wan Cs1000 Database Administration Resolve Routing Aviation Information Systems Telephone Systems Human Resources Faa Graphs Guidance Messaging Networking Quotes Troubleshooting System Telecommunications Business Services Ip Switches Offering Sage Act Reports Agreement Ethernet Ncss Training Bmc Remedy Customer Service Call Pilot Enterprise Software Sla Root Cause Key Systems Project Management Emerging Technologies Reporting Call Centers Analysis Hardware Hospitals Clec Norstar Reconfiguration Telecommunication Systems Coordination Voip Bcm Composition 24X7 Configurations Avaya Virginia Applications On Call Universities Long Distance Communication Schedules Ips System Administration Quality Assurance Sip Customization Operations Renovation T1 Network Administration Avaya Technologies Technical Support Project Planning Criminal Justice Otm Contractual Agreements Analytical Support Arkansas Meridian Mail Pricing Ncts Vienna Responsibility Department of Transportation Nortel Meridian Rapport Ticketing Art Obtain Rotation Google Groups History Technical Research New Installations Diagnostics Operational Issues Software Compliance Tdm Federal Government Telephony Invoicing Etas Rls Nec Business Communications Tac Cics Coordinated Coordinate Databases
Certifications:
Avaya Certified Support Specialist (Acss) Communication Manager and Cm Messaging Embedded Avaya Certified Implementation Specialist (Acis) Communication Manager and Cm Messaging Embedded Rel.6.Xx Nortel Certified Technology Specialist (Ncts) Converged Ip Telephony Solutions Nortel Certified Support Specialist (Ncss) Communication Server 1000 Rel.4.0 Database Administration Nortel Certified Support Specialist (Ncss) Call Pilot Rel.5.0 System Administration
Bailey had struggled for decades with bipolar disorder and substance abuse, said his 38-year-old daughter, Heather Atkinson of Bradenton, Fla. She said her father had built a successful yard business and a house, but lost both to the alcoholism that made her and her sister stop seeing him.
Bailey has since relocated to a nursing home to be treated for bipolar disorder and alcoholism. One daughter came to visit him earlier this month. The other, Heather Atkinson, says she now speaks to her father daily.