Jan 2013 to 2000 Aministrative AssistantConestoga-Rovers & Associates Emeryville, CA Sep 2011 to Dec 2012 Accounting SpecialistOakhurst Country Club Clayton, CA Jan 2007 to Jan 2009 Restaurant ManagerThe Cheesecake Factory Chandler, AZ Sep 2004 to Nov 2006 Operations Support Technician
Education:
Diablo Valley College Pleasant Hill, CA 2011 to 2013 Working toward BA in Business Administration
Skills:
Excellent Communication Skills, Great Problem-Solving and Analytical Mindset, Interpersonal Skills, Superb Organization Skills, Detail-Oriented, Top-Notch Accuracy, Outstanding Time-Management, Internet Research, Computer (both Mac and PC), MS Office, Staff Management and Leadership, First-Rate Customer Service, Committed, Dedicated, Creative, Quick-to-Learn New Skills.
Jul 2012 to Present Customer ServiceBooks A Million Willow Grove, PA Feb 2010 to Jun 2012 Co-managerBlockbuster Upper Dublin Twp Dublin, CA Aug 2009 to Dec 2009 Customer Service RepresentativeStarbucks Coffee Company Dresher, PA Oct 2006 to Jul 2009 supervisorHoly Redeemer Hospital Rockledge, PA Jul 2006 to Sep 2006 medical messengerGenuardi's Family Markets Abington, PA Sep 2000 to Jul 2006 Front end/customer service, barista
Education:
Montgomery County Community College Blue Bell, PA Jan 2002 to Jan 2009 Certification in Human ServicesAbington Senior High School Abington, PA Jan 1999 to Jan 2001 dipolma in General Studies
Skills:
retail/customer service management, people person, IBM Touchware, Microsoft Word and Excel, pleasant phone manners, organizer, note taking