Geek Squad - Augusta, ME since Nov 2012
Advance Repair Agent (ARA)
Geek Squad - Augusta, ME Sep 2012 - Nov 2012
Counter Intelligence Agent (CIA)
Best Buy - Augusta, ME Aug 2011 - Sep 2012
Computing/Tablet Sales Specialist
Geek Squad Oct 2010 - Aug 2011
Counter Intelligence Agent (CIA)
Geek Squad Nov 2009 - Oct 2010
Counter Operations Agent (COA)
Education:
Full Sail University 2011 - 2013
BS-online, Graphic Design
Full Sail University 2000 - 2003
Associates, Digital Media
Hall-Dale High School 1992 - 1996
High School Diploma
Skills:
Indesign Graphic Design Mac Adobe Creative Suite Quarkxpress Computer Repair Os X Computer Hardware Photoshop Dreamweaver Illustrator Web Design Logo Design Adobe Acrobat Layout Javascript Customer Service Customer Satisfaction Customer Experience Technical Support Publishing Image Manipulation Brochures Microsoft Office Advertising Composition Typography Apple After Effects Jquery Css Troubleshooting Pre Press Graphics Content Management Sales Training Html Newsletters Publications Leadership Project Management Retail Digital Photography Team Leadership
Languages:
English
Certifications:
Apple Acit 2015 Ios Service Certified Lynda.com, License Cd840E Learn Ibooks Author 2016: the Basics
Cbre
D and T Vice President of End User Experience
Aig Jun 2014 - Apr 2019
Vp, Acount Delivery Exective
Southwest Airlines Jun 2012 - Jun 2013
Senior It Consultant
Aig Jun 2012 - Jun 2013
Senior Director Global Itil Strategy and Design
Fujitsu America Nov 2011 - Jun 2012
Vp, Account Delivery Exective
Education:
Kankakee Community College
Skills:
Data Center It Service Management Itil Vendor Management It Strategy Information Technology Service Delivery Process Improvement Management Strategy It Management Leadership Disaster Recovery Integration Business Analysis Enterprise Architecture It Operations Sdlc Cloud Computing Outsourcing Business Intelligence Solution Architecture Project Portfolio Management Oracle Pmo Enterprise Software It Outsourcing Business Process Requirements Analysis Service Desk Pmp Databases Security Virtualization Infrastructure Servers Professional Services Saas Business Continuity Vmware Team Management Incident Management Active Directory Service Management Governance Sharepoint Telecommunications Cisco Technologies Software Project Management Visio