Heather M Gordon

US Patent:

20210365834, Nov 25, 2021

Filed:

Jul 8, 2020

Appl. No.:

16/923795

Inventors:

- New York NY, US
Vamsi Pola - Concord NC, US
Francis McGovern - Wrentham MA, US
Charles Gregory Starnes - Clover SC, US
Zsa-Zsa Porter - Mint HIll NC, US
Tasneem Hajara - Hillsborough NJ, US
Jennifer Adelhardt - Waxhaw NC, US
Daniel J. Gibbons - Mooresville NC, US
Scott Blandford - Hopewell NJ, US
Michael Ilfeld - Charlotte NC, US
Peter Tsahalis - Colts Neck NJ, US
Justin Meyer - Indian Trail NC, US
James Titus - Garland TX, US
Alysce Balbuena - Mount Holly NC, US
Mehul Shah - Mumbai, IN
Jeffrey Scola - Charlotte NC, US
Heather H. Gordon - Asheville NC, US
Claudette Grose - Concord NC, US
Reena T. Khatwani - Bridgewater NJ, US
Reetu Sharma - Mumbai, IN
Lisa R. Weil - Sudbury MA, US

International Classification:

G06N 20/00
G06K 9/62
G06F 40/35

Abstract:

Disclosed are methods and systems for supervised machine learning for automated assistants. An example method includes: receiving an automated assistant transcript comprising a plurality of records, wherein each record of the plurality of records comprises a query, a classification of the query, an intent associated with the query, and a responsive action associated with the intent; receiving, via a graphical user interface (GUI), a user input indicating an approval of a new automated assistant transcript record; comparing the new automated assistant transcript record to one or more records of the plurality of records; and responsive to detecting a conflict of the new automated assistant transcript record with one or more records of the plurality of records, displaying, via the GUI, a notification of the conflict.