Heather N Joerger

Talent Qualification Specialist

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Location:

Chicago, IL

Industry:

Non-Profit Organization Management

Work:

Numerous Large Organizations
Talent Qualification Specialist
World Business Chicago Apr 2013 - Jun 2017
Manager of International Programs
Parkwhiz Aug 2012 - Apr 2013
Customer Experience Community Manager
Thinkforex Sep 2011 - Feb 2012
Bilingual Chinese and English Account Executive

Education:

Fordham University 2006 - 2011
Bachelors, Bachelor of Science Nanjing University 2010 - 2011
East China Normal University 2008 - 2009

Languages:

Mandarin

Cx Manager At Parkwhiz

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Position:

CX Manager at ParkWhiz

Location:

Chicago, Illinois

Industry:

Internet

Work:

ParkWhiz - Chicago, Il since Feb 2013
CX Manager
ParkWhiz - Chicago, Il Aug 2012 - Feb 2013
Community Manager
TFX Market Technologies LLC Sep 2011 - Feb 2012
Bilingual Chinese/ English Account Executive
Ungerboeck Systems International (USI) - O'Fallon, MO Jun 2008 - Aug 2008
Client Care/ Human Resources Internship

Education:

Fordham University 2006 - 2011
BS, International Political Economy, Business Administration minor Nanjing University 2010 - 2011
Study Abroad, Mandarin East China Normal University 2008 - 2009
Study Abroad, Mandarin

Skills:

Research
Writing
PowerPoint
Outlook
Mandarin
Excel
Customer Relations
Communication Skills

Languages:

Chinese

Awards:

Fordham Dean’s Scholarship
Fordham University
Received $60,000 in scholarships at Fordham University.
$20,000 Boren Award for Mandarin Study in China
NSEP
Received a National Security Education Program Boren Award to cover an academic year of Mandarin study at Nanjing University.
ACTFL certified Advanced Mid in Mandarin
American Council on The Teaching of Foreign Languages (ACTFL)
Advanced Mid speakers are able to handle with ease and confidence a large number of communicative tasks. They participate actively in most informal and some formal exchanges on a variety of concrete topics relating to work, school, home, and leisure activities, as well as to events of current, public, and personal interest or individual relevance. They demonstrate the ability to narrate and describe in all major time frames by providing a full account, with good control of aspect, as they adapt flexibly to the demands of the conversation. Narration and description tend to be combined and interwoven to relate relevant and supporting facts in connected, paragraph-length discourse. Advanced-Mid speakers can handle successfully and with relative ease the linguistic challenges presented by a complication or unexpected turn of events that occurs within the context of a routine situation or communicative task with which they are otherwise familiar. Communicative strategies such as circumlocution or rephrasing are often employed for this purpose. The speech of Advanced-Mid speakers is marked by substantial flow. Their vocabulary is fairly extensive although primarily generic in nature, except in the case of a particular area of specialization or interest. Dominant language discourse structures tend to recede, although discourse may still reflect the oral paragraph structure of their own language rather than that of the target language. Advanced-Mid speakers contribute to conversations on a variety of familiar topics, dealt with concretely, with much accuracy, clarity and precision, and they convey their intended message without misrepresentation or confusion. They are readily understood by native speakers unaccustomed to dealing with non-natives.