Teleperformance
Executive Vice President of Client Operations
Charter Communications
Vice President, Customer Service Operations
Gm Financial May 2016 - Oct 2017
Vp, Customer Experience
Moneygram International Nov 2015 - May 2016
Vp, Service Quality and Customer Experience
Moneygram International May 2011 - Nov 2015
Vp, Global Customer Care
Education:
Colorado State University 2014 - 2017
Masters, Management, Organizational Leadership, International Business
Colorado State University 2006 - 2006
Colorado State University
Bachelors, Bachelor of Science, Economics, Business Management
Skills:
Vendor Management Strategy Program Management Management Operations Management Process Improvement Cross Functional Team Leadership Strategic Planning Start Ups Product Management Outsourcing Call Centers Business Analysis Change Management Enterprise Software Customer Experience Integration E Commerce Analysis Team Building Business Strategy Strategic Partnerships Product Marketing Customer Service Risk Management Telecommunications Forecasting Entrepreneurship Product Development Analytics Account Management Competitive Analysis Contract Negotiation Problem Solving Business Intelligence Call Center Customer Relations P&L Management Digital Media New Business Development Team Management Microsoft Office Retail Selling Sales Presentations Solution Selling Powerpoint Word Channel Sales Management Territory Team Leadership Sales Operations Microsoft Word Leadership B2B Sales Training Market Research Marketing Strategy Cold Calling Marketing Communications Direct Sales Recruiter Planning Compliance Government Contracting Budgeting Contract Negotiations Negotiation Vendor Relations Business Planning Strategy Development
Regent University School of Law, JD - Juris Doctor, 2012
Googleplus
Heather Parsons
Work:
340 co-op - Reciever (2000)
Relationship:
Married
Heather Parsons
Work:
Navigator Schools - Teacher
Heather Parsons
About:
'I am on a continual journey of exploration, doing my best to walk my talk, recognizing we are all individual, not one size fits all, all unique. I want the most from my life and from living in th...
Tagline:
Holistic Health and Fitness Instructor
Heather Parsons
Tagline:
Defying Gravity everyday
Heather Parsons
Tagline:
Happily married with three wonderful sons (who have great girlfriends!), and two character Jack Russells!
Last October, Congress developed a policy framework to repeal the caps permanently, said Heather Parsons, associate chief officer for federal affairs at the American Occupational Therapy Association. The framework "provided a pathway to care for beneficiaries, ensured that services [provided] were m