Sears Holdings Corporation Feb 2010 - Feb 2015
Hvac Technical Specialist and Csr
Aldi Stores Nov 2005 - Jul 2011
Shift Manager and Csr
Sunguard Financial Services Jul 2009 - Sep 2009
Help Desk
Stefanini Mar 2008 - May 2009
Bilingual It Support Technician
Oracle Mar 2008 - May 2009
Senior Customer Service Administrator
Education:
Seminole State College of Florida 2010 - 2013
Associates, Associate of Arts
Owens Community College 2006 - 2008
Northern Technology Institute (Itn - Peru) 2000 - 2002
Skills:
Information Technology Windows Server Help Desk Support Microsoft Office 2007 Bilingual English/Spanish Active Directory Computer Hardware Computer Repair Windows Data Entry Networking Troubleshooting Customer Satisfaction Video Editing Team Leadership Managing Database Programming Microsoft Office Microsoft Word Microsoft Excel Windows Xp Customer Service Printers Technical Support Sql Management Problem Solving Desktop Computers Micros Remote Desktop Access
Interests:
Video Editing Education Dancing New Technologies Science and Technology Piano Playing Arts and Culture
Feb 2010 to 2000 Customer Service/Hvac Technical SpecialistSears Holding Corporation
Feb 2012 to Aug 2012 Data EntryVeredus Corp's
Jun 2009 to Sep 2010 Consultant Support TechnicianAldi's Holland, OH Nov 2005 to Jul 2009 Shift Manager/Customer ServiceTechTeam Global, Inc Southfield, MI Mar 2007 to May 2009 Bilingual Support Technician
Education:
Seminole State College Lake Mary, FL Jan 2009 to Dec 2013 Information Technology & Continuing EducationOwens Community College - Education Toledo, OH Jan 2006 to Dec 2008 Information Technology, EducationInstituto Tecnologico del Norte Jan 1999 to Jan 2001
Name / Title
Company / Classification
Phones & Addresses
Hector D. Alcantara Secretary
Advocate Tax. Inc
15207 Starleigh Rd, Winter Garden, FL 34787 1460 E Altamonte Dr, Altamonte Springs, FL 32701