Emsi Jun 2016 - Apr 2019
Patient Support Services Specialist
Optum Jun 2016 - Apr 2019
Customer Service Representative
Willis Towers Watson Sep 2013 - Jun 2016
Claims Processing Supervisor
Acclaris Mar 2012 - Aug 2013
Team Lead of Participant Services
Willis Towers Watson Nov 2011 - Mar 2012
Senior Participant Care Representative
Education:
University of Tampa 1998 - 2002
Bachelors, Bachelor of Science, Business Management
Tampa Catholic High School 1994 - 1998
Skills:
Bilingual Human Resources Leadership Microsoft Excel Customer Satisfaction Call Centers Microsoft Office Team Management Training Customer Service Management Call Center Accounts Payable Employee Training Process Improvement Insurance Team Leadership Strategic Planning Program Management Team Building Business Analysis Vendor Management Business Process Improvement