Hiep Duc Nguyen

US Patent:

6594148, Jul 15, 2003

Filed:

Jan 16, 2002

Appl. No.:

10/052014

Inventors:

Hiep X. Nguyen - Grand Prairie TX
Maurice M. Guy - Garland TX
Osvaldo Garcia - Carrollton TX

Assignee:

Cisco Technology, Inc. - San Jose CA

International Classification:

H05K 720

US Classification:

361695, 454184

Abstract:

A high efficiency multi-directional airflow system for a telecommunications equipment assembly used for housing electronic apparatuses which facilitate telecommunications functionality. The equipment assembly defines an internal cavity which can be divided into a plurality of air flow channels. Each of the plurality of air flow channels captures a sub-portion of the overall volume provided by the internal cavity. The smaller volume flow channels provide a smaller cross-sectional area through which the majority of air travels. Since the cross-sectional area is smaller, the velocity of the air through the flow channels is increased. Since the air velocity is increased, the heat transfer coefficient is also increased, thus allowing for the more efficient removal of heat from the electronic apparatuses. A set of fan trays can include a plurality of fans each directionally positioned to work in series to cause air to flow through the plurality of flow channels.

US Patent:

7016193, Mar 21, 2006

Filed:

Sep 16, 2003

Appl. No.:

10/663252

Inventors:

Joseph Jacques - Garland TX, US
Hiep Nguyen - Grand Prairie TX, US
Osvalso Garcia - Carrollton TX, US

Assignee:

Cisco Technology, Inc. - San Jose CA

International Classification:

H05K 7/20

US Classification:

361695, 361690, 361694, 16510433, 454184

Abstract:

Techniques for cooling electronics assemblies are provided. A divider, such as an electronic card, is utilized to define flow channels through the chassis of the electronics assembly. The divider is parallel to the electronic cards and air movers, such as fans, can be utilized in a push-pull configuration to cause air to flow and counter-flow through the flow channels to cool the electronic cards.

US Patent:

7106273, Sep 12, 2006

Filed:

Dec 21, 1998

Appl. No.:

09/217235

Inventors:

James S. Brunson - Dallas TX, US
Hiep X. Nguyen - Fort Worth TX, US

Assignee:

Samsung Electronics Co., Ltd. - Suwon

International Classification:

H01Q 1/12

US Classification:

343890, 343878, 343892

Abstract:

There is disclosed an apparatus for mounting antennas on a utility pole. The apparatus comprises a group of brackets that encircle the utility pole and support the antennas. Each bracket comprises at least one support arm capable of attaching to an antenna and a faceplate that presses against the surface of the utility pole. The apparatus also includes tightening or closure means, such as nut and bolt assemblies, that connect the brackets together. When tightened, the tightening means draw the brackets encircling the utility pole closer together, thereby pressing the faceplates of each bracket more firmly against the utility pole. This clamps the apparatus tightly in place at selected points on the utility pole.

US Patent:

7346930, Mar 18, 2008

Filed:

Oct 31, 2002

Appl. No.:

10/284680

Inventors:

Ken Boydstun - Carrollton TX, US
Bala Balasubramanian - Irving TX, US
Richard Perez - Euless TX, US
Hiep Nguyen - Grapevine TX, US

Assignee:

Sprint Communications Company L.P. - Overland Park KS

International Classification:

H04L 9/00

US Classification:

726 29

Abstract:

The present disclosure is a method for bridging requests for access to resources between requesters in a distributed network and an authenticator servicing the distributed network. The bridging mechanism has security features including a naming service for machine authentication and machine process rules to authorize what process machines can perform. The security proxy bridge intercepts an access request, and checks the IP address for machine authentication as well as the machine process rules and if both verifications are successful, the bridge then forwards the request for access to the authenticator. The security proxy framework utilizes a data structure that provides a method for storing selected security information stored as data records supporting an authentication and authorization system for users to access resources on multiple components of a distributed network supporting multiple business units of an enterprise. Primary authentication information stored herein includes general user information, security information, and contact information.

US Patent:

7703603, Apr 27, 2010

Filed:

Jul 24, 2006

Appl. No.:

11/491633

Inventors:

William W. Huckabee - Sachse TX, US
Pamela R. Welch - Carrollton TX, US
James G. Johnson - Fort Worth TX, US
Jennifer L. Reeves - Frisco TX, US
Sara D. Mattice - Farmersville TX, US
Michael L. Locke - Dallas TX, US
David N. Sterling - Carrollton TX, US
Hiep Nguyen - Carrollton TX, US

Assignee:

Intuit Inc. - Mountain View CA

International Classification:

B65D 85/00
B65D 77/00

US Classification:

206307, 206216, 206425, 190103

Abstract:

A software box or package with reduced original dimensions may be configured to be manipulated to form a box with at least one dimension that is longer than the original dimensions. For example, the box may be manipulated to form an expanded box with a longer height, depth, and/or width than the un-expanded box. In some embodiments, one or more sides of the box may be unfolded and/or one or more internal boxes may be unfolded or pulled out of the un-expanded box to form the expanded box. The expanded box may be used to store documents, back-up software copies, instructions, etc. The expanded box may have a height and width approximately the same as a file folder and may be stored in a filing cabinet. Such software boxes may include boxes for tax software, real estate software, résumés, etc.

US Patent:

7716099, May 11, 2010

Filed:

Jul 6, 2006

Appl. No.:

11/481491

Inventors:

Pamela R. Welch - Carrollton TX, US
William W. Huckabee - Sachse TX, US
Kenneth R. Howard - Allen TX, US
Hiep Nguyen - Carrollton TX, US
Sara D. Mattice - Farmersville TX, US
Jennifer L. Reeves - Frisco TX, US
James G. Johnson - Fort Worth TX, US
Albert S. Baines - Little Elm TX, US
Stephen H. Wright - Dallas TX, US

Assignee:

Intuit Inc. - Mountain View CA

International Classification:

G06Q 99/00

US Classification:

705 35, 715705, 379 8819, 379 8817

Abstract:

System and method for providing customer support via Voice Over Internet Protocol (VoIP) for particular aspects of tax programs and other computer-implemented processes. Different areas of tax preparation may be identified as different modules in the tax program. After selecting a module, a user of the tax program may select a particular document or particular field on a document that the user may need assistance with. A user interface may provide one or more mechanisms whereby the user may access VoIP support targeted at the particular aspect (e. g. , module, document, or field). By enabling users to select particular aspects of the tax program and to invoke VoIP support for aspects at which support is needed, embodiments may enable users to sort themselves into queues targeted at the particular aspects for which support is needed before contacting the vendor's support system.

US Patent:

7966561, Jun 21, 2011

Filed:

Jul 18, 2006

Appl. No.:

11/488813

Inventors:

Hiep Nguyen - Carrollton TX, US
Jennifer L. Reeves - Frisco TX, US
David N. Sterling - Carrollton TX, US
Sara D. Mattice - Farmersville TX, US
Albert S. Baines - Little Elm TX, US
William W. Huckabee - Sachse TX, US
Pamela R. Welch - Carrollton TX, US

Assignee:

Intuit Inc. - Mountain View CA

International Classification:

G06F 17/00

US Classification:

715277, 715221, 715224, 715226

Abstract:

System and method for accessing and displaying information related to information flow and relationships among various electronic tax or financial documents presented by tax programs or other types of financial return preparation programs. A mechanism or mechanisms may enable users to view information related to the flow of information among electronic documents in a tax program starting at the level of a field or a document, or alternatively starting at a high-level outline view or summary of the tax preparation process or a portion thereof. These mechanism(s) may enable a preparer or other user to access graphical and/or textual displays of information related to values in fields of electronic tax or financial documents presented by tax programs and in other types of financial return preparation programs and of the relationships among fields and documents in the tax or financial return preparation process.

US Patent:

8015083, Sep 6, 2011

Filed:

Sep 11, 2006

Appl. No.:

11/518706

Inventors:

David N. Sterling - Carrollton TX, US
Hiep Nguyen - Carrollton TX, US
Albert S. Baines - Little Elm TX, US
Kenneth R. Howard - Allen TX, US
Pamela R. Welch - Carrollton TX, US
William W. Huckabee - Sachse TX, US

Assignee:

Intuit Inc. - Mountain View CA

International Classification:

G06F 17/22
G06Q 40/00

US Classification:

705 31, 705 36 T, 705 19

Abstract:

Method and apparatus for an automated, client-specific notification service for reporting return preparers. A notification mechanism may be implemented as a part or component of a return preparation program or as a separate application. The notification mechanism may generate customized notifications for clients based at least in part on the clients' previous return information, for example information from previously filed tax returns. The notification mechanism may customize both the content of the notifications and the timing of the notifications based on each client's particular return information. The notifications generated by the notification mechanism may include or indicate any information related to the return preparation and filing process. The information in a particular notification may be tailored to the specific client's reporting situation. The notifications may be provided to the client(s) via one or more other communications channels or mechanisms.