Skills:
Professional Strengths: Problem Resolution, Client Support, Diagnostics, Documentation, Training, Analytical, Organization, Project Management, Process Management, Customer Satisfaction Technical Skills: Software Testing (Quality Assurance, User Acceptance, End-to-end, Regression), Change Management, SDLC (Software Development Life Cycle), Defect/Bug identification, entry and tracking, HTML, ASP (Active Server Pages), MS Visual Interdev, MS Visual Source Safe, Subversion, SQL Execution Software Skills: MS Office (Word, Excel, PowerPoint, Access), MS Project, Outlook, Desktop Publishing, Atlassian Jira, HP (Mercury Quality Centre), SharePoint, Internet Explorer, Firefox, Chrome, Visio, Word Press, Active Batch, MoveIt Central, Salesforce Deployment Platform: Windows 7, Windows NT, Windows XP, Macintosh