Leadership Customer Service Microsoft Excel Management Team Building Inventory Management Microsoft Word Microsoft Office Powerpoint Sales Training Outlook Research Strategic Planning English Process Improvement Windows Photoshop
SST-APAC Saint Joseph, MO Oct 2013 to Jan 2014 CSR-Wal-Mart.comUSA800.com Saint Joseph, MO Oct 2012 to Oct 2013 CSRLending Process Services Olathe, KS Dec 1998 to Apr 2012 Work Media Specialist
Education:
Kansas City Kansas Community College Kansas City, KS 2008 to 2009 3 credit hours in Computer ScienceWest High School Excelsior Springs, MO 1978 to 1982
Skills:
Proficient with Microsoft Office Suite; Multi-channel contact center software;Customer Relationship Management software (CRM; Telemation e-CRM; troubleshooting skills; Negotiation cometency; Quick learner; Self-motivated professional; Shipping/ receiving knowledge expert; Adobe InDesign;also knowlede in book design
Name / Title
Company / Classification
Phones & Addresses
Jacqueline A Lowe Secretary,Officer,Vice President
Lincoln Elementary School Oak Park IL 1975-1984, Emerson Junior High School Oak Park IL 1982-1984
Community:
Pamela Calloway, Frank Woitel, Michael Smith, Lisa Broderick, Chuck Ping, Cathleen Blattner, Karen Fitzpatrick, Annette Lawrey, Victoria Guy, F Z, Ian Liebman