Jacques P Perkins

Jacques Perkins

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Skills:

Sound
Ds0
Payments
Audio Conferencing
Debugging
Vendors
Windows
Sales
Computing
Authentication
Incident Management
Data Services
Frame Relay
Pda
Telco
School Districts
Pulse
Ios
Sap Hr
Sms
Tds
Pro Tools
Echo
Powerpoint
Sharepoint
Human Resources
Snap
Antivirus
Database Management
Ms Excel
Networking
Customer Satisfaction
Troubleshooting
Desktop Support
Tcp/Ip
Circuits
Ownership
Computer Programming
Mobile Device Management
Android
Training
Sla
Printers
White Glove
Taleo
Vpn
Remote Access
Network Systems
Rsa Security
Virus Removal
Service Delivery
Vmware
Hardware
Gui
Sap
Workstations
Peripherals
Provision
Voip
Handsets
Accountability
Communication
Landesk
Operations
Blackberry
Microsoft Access
Tokens
Maintenance
Webex
Knowledge Transfer
Email
New Hires
Field Technicians
Checks
Permissions
Technical Support
Sql
Rollout
Airwatch
Training Programs
Laptops
Ds3
Pdf
Iron
Active Directory
Food
Private Clients
Software Installation
Network Connectivity
Connectivity
Visio
Software
Break Fix
Outlook
Fashion
Test Cases
Agents
Administration
Junos
Web Chat
Remedy
Wireless
Emea
Recruiting
Recording
Video Conferencing
Automation
Pos
Dbms

Jacques Perkins Brooklyn, NY

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Work:

Yahoo

May 2014 to 2000
Desktop Support Specialist Fordham University
Bronx, NY
Aug 2014 to Oct 2014
Helpdesk Analyst Deutsche Bank
New York, NY
Jun 2010 to Feb 2014
Help Desk Technician New York City Department of Education
New York, NY
Nov 2006 to Jan 2010
Project Manager (Contractor) E-Media Solutions
New York, NY
Oct 2002 to Oct 2006
Desk-side Support Technician Starwood Hotels Corporate Office
White Plains, NY
May 2006 to Jun 2006
Human Resources Helpdesk Technical Manager Cingular Wireless
Paramus, NJ
Jun 2005 to Aug 2005
Advanced Network Services Helpdesk Technical Support MCI WorldCom
Rye Brook, NY
Nov 2000 to Sep 2002
Network Engineer Telecom Prism Communications
Newark, NJ
May 2000 to Oct 2000
Network Engineer Telecom Nextel Communications
East Rutherford, NJ
Nov 1997 to May 2000
Helpdesk Technical Support

Education:

Ace Computer Training Center
New York, NY
2010 to 2010
Network Engineer in CompTIA A+ & CCNA Bmcc
New York, NY
1990 to 1992
Communications

Skills:

IMAC, Mac, Windows, VMware, BES, Mobile Iron, GOOD, IOS, SQL, Cisco, Nortel, AVAYA, TCP/IP,, SAP, TALEO, SMS 1.2, Remedy, Track IT, Excel, Access, PowerPoint, Visio, SharePoint, Adobe Suite, Norton, Symantec, Ghost, Pro Tools, Audio Video Conferencing & Recording and a variety of other solutions