James C Matlock

US Patent:

62563890, Jul 3, 2001

Filed:

Apr 23, 1998

Appl. No.:

9/065124

Inventors:

William Clyde Prentice Dalrymple - Cary NC
James Lashlee Matlock - Cary NC
Patrick Michael O'Shaughnessey - New York NY
Ta-Ming Chen - Cary NC
Robert Donald Monroe - Cary NC

Assignee:

Nortel Networks Limited

International Classification:

H04L 1200
H04M 356
H04N 715

US Classification:

379900

Abstract:

An integrated telecommunication collaboration system which allows the close integration of desktop computer applications, data communications, and public switched telephone network voice connections. Client software which implements the invention includes a voice agent for establishing telephone sessions, a data agent for establishing associated data sessions, a communications agent which synchronizes the date and voice agents, and an integration agent which integrates the data and voice communications with a computer operating system, and with various applications. The integrated telecommunication collaboration system controls the establishment of harmonized calls by sending and receiving various requests and status messages to and from a server, and another client.