Remetronix/Techmed Eu Limited
Technical Team Lead
Verizon Wireless Jul 1999 - Dec 2016
Operations Manager
Education:
Bellevue University 2011 - 2014
Bachelors, Bachelor of Arts, Operations Management
Villanova University 2001 - 2001
Skills:
Training Call Centers Quality Assurance Management Customer Satisfaction Analysis Customer Service Telecommunications Sales Customer Experience Contract Negotiation Process Improvement Troubleshooting Testing Microsoft Word