Education:
NCO Academy
Montgomery, AL
Jan 2006 to Jan 2006
Military course studies in Leadership and Management II (LMM 2121): Role and responsibilities of the technician/supervisor. Includes concepts of human behavior; standards of discipline; effective counseling techniques; methods of orienting new personnel; principles of motivating individuals within groups; evolution of management theory; personnel management skills; and applied problem-solving techniques in management, social issues, and labor relations. Managerial Communications II (LMM 2122): Principles of oral and written communications applicable to technician/communication by applying the principles and theories of oral presentations; analyzing methods for improving listening and lessening barriers to effective communication; application of effective writing principles to the preparation of letters, performance reports, or other written correspondence. Military Studies (LMM 2123): Organization and mission of the Air Force, the military justice system, and the relationship of US foreign domestic policies to military readiness. Intro to Total Quality Management II (LMM 2125): Introduction to total quality management at the craftsman level. Includes the quality Air Force system and principles, team dynamics, leadership skills, the continuous improvement process, human relations, management of human resources, and issues and program in quality Air Force.
Community College of the Air Force
May 1997
Associates in Airway Science
Airman Leadership School
Midwest City, OK
Jan 1995 to Jan 1995
Military course studies in Leadership and Management (LMM 1101): Role and responsibilities of airmen; theories, techniques, and practical application of leadership/followership; supervision; management; stress management; problem solving; concepts of human behavior; standards of discipline; effective counseling techniques; evaluation of enlisted personnel; and current social issues. Managerial Communications (LMM 1102): Principles of oral/written communications for airmen, theories/concepts of communications, factors influencing communication process, speaking techniques including oral presentations, and principles of effective writing. Military Studies (LMM 1103): Organization, mission, and history of Air Force; dress and appearance; drill/ceremonies; customs/courtesies; respect for flag; military deterrence; democratic process; code of conduct; and personal readiness. Introduction to Total Quality Management (LMM 1104): Introduction to the total quality approach to management. Includes the quality Air Force commitment; seven-step continuous improvement process; quality environment, tools, metrics, roles and responsibilities; and effective team-building concepts.
Carl Albert High School
Midwest City, OK
May 1985
Diploma