Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
Manager - Contact Center Development
Atos Jan 2015 - Oct 2016
Retired - Remote Transition Manager - North America
Unify Jan 2010 - 2015
Continual Service Improvement
Siemens 2007 - 2010
Customer Service Manager
Siemens 1989 - 2006
Senior Engineer
Education:
North Knox Hs
Vincennes University
Skills:
Voip Project Management Ip Telecommunications Integration Unified Communications Management Wireless Service Delivery Unified Messaging Itil Telephony Sip Team Leadership Project Planning Technical Service Delivery Call Centers Global Delivery Managed Services Data Center Vendor Management Wireless Technologies Voice Over Ip Troubleshooting Internet Protocol
Interests:
Animal Welfare Children Disaster and Humanitarian Relief