Bank of America Apr 2014 - Aug 2014
Vp; Process Design Consultant - Customer Complaints Governance and Reporting
Union Bank Apr 2014 - Aug 2014
Vp; Business Technology Manager
Black Knight Financial Services Dec 2011 - Apr 2014
Business Consultant
Bank of America Jan 2011 - Dec 2011
Vp; Process Design Consultant; Csbb Problem Evaluation and Prevention
Bank of America Apr 2010 - Jan 2011
Avp; Process Design Consultant; Echannels and Customer Solutions
Education:
University of Missouri - Saint Louis 1998 - 2002
Bachelors, Bachelor of Science, Business Administration, Marketing, Management
Skills:
Six Sigma Banking Sharepoint Sdlc Pmo Business Analysis Mortgage Lending Process Improvement Visio Program Management Risk Management Business Process Cross Functional Team Leadership Change Management Business Requirements Ms Project Business Process Improvement Project Management Call Centers Analysis