Jane A Tessmann

Director Business Process

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Location:

12690 Sandy Point Rd, Eden Prairie, MN 55347

Industry:

Insurance

Work:

Unitedhealth Group
Associate Director, Business Process
Unitedhealth Group Feb 2012 - Mar 2013
Program Director, Nurseline, Consumer Services Engagement
Medica Oct 1, 1992 - Jan 1, 2011
Director, Service Performance
Medica 2001 - 2006
Manager Consumer Affairs
Medica 1998 - 2001
Manager Service Center

Education:

Skills:

Health Insurance
Call Centers
Insurance
Medicare
Process Improvement
Managed Care
Healthcare
Leadership
Medicaid
Hipaa
Call Center
Hmo
Team Building
Customer Satisfaction
Employee Benefits
Claim
Vendor Management
Software Documentation
Benefits Administration
Visio
Analysis
Cross Functional Team Leadership
Strategic Planning
Customer Service
Management
Customer Support
Disease Management
Healthcare Information Technology
Workforce Management
Business Analysis
Health Policy
Health Savings Accounts
Avaya
Healthcare Management
Utilization Management
Data Analysis
Underwriting
Account Management
Forecasting
Siebel
Recruiting
Process Engineering
Coaching
Change Management
Six Sigma

Interests:

Social Services

Jane Tessmann

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