Janelle Velez from Orlando, FL, age 36

Resumes

Business Operations Specialist

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Location:

Miami, FL

Industry:

Food Production

Work:

Independent Purchasing Cooperative
Business Operations Specialist
Softrock Mar 2014 - Dec 2015
Account Manager and Supervision
Softrock Dec 2013 - Feb 2014
Career Development Specialist
Healthcare Data Solutions (Hds) Sep 2012 - Nov 2013
Contract Administrator and Office Management
Publix Super Markets Jan 2010 - Oct 2012
Customer Service Staff and Supervision

Education:

Florida International University 2010 - 2012
Bachelors, Business Administration, Management, Business Administration and Management Miami Dade College 2008 - 2010
Associates, Associate of Arts, Business Administration Coral Reef Senior High 2004 - 2008

Skills:

Customer Service
Time Management
Microsoft Excel
Management
Leadership
Microsoft Office
Customer Satisfaction
Social Networking
Sales
Sales Operations
Data Entry
Microsoft Word
Social Media
Powerpoint
Training
Team Building
Public Speaking
Teamwork
Payroll
Filing
Fax
Retail
Telephone Skills
Marketing
Problem Solving
Customer Relationship Management
Cashiering
Loss Prevention
Retail Sales
Store Management
Inventory Control
Social Media Marketing
Crm
Account Management
Recruiting
Human Resources
Microsoft Outlook

Interests:

Children
Civil Rights and Social Action
Education
Human Rights
Animal Welfare

Languages:

Spanish

Certifications:

Customer Service Over the Phone
Customer Service Foundations
Writing Customer Service Emails
Microsoft Dynamics 365 First Look
Prepare Yourself For A Career In Sales
Phone-Based Customer Service
Lean Six Sigma White Belt
Project Management
Process Management