Biosolutia
Intake Coordinator
Healthfirst May 2013 - Feb 2014
Provider Service Liaison
Connextions Aug 2009 - Jan 2013
Trainer and Supervisor
Wells Fargo May 2011 - Oct 2011
Financial Service Anaylist
Connextions Aug 2009 - Sep 2010
Licensed Insurance Agent
Education:
Seminole State College (Oklahoma) 2008 - 2011
Associates, Associate of Arts, Human Resources, Human Resources Management
Lyman High School 1998 - 2001
Skills:
Leadership Customer Experience Team Building Human Resources Insurance Account Management Sales Customer Retention Sales Operations Customer Satisfaction Troubleshooting Negotiation Vendor Management Team Leadership Customer Service Training Process Improvement Solutions Quality Assurance Strategic Planning Workforce Management Sales Rep Training Microsoft Office Operations Management Employee Relations Leadership Development Training Interviews Customer Service Management Project Management Coaching 2 15 License Call Centers Services Recruiting Employee Benefits Performance Management
Interests:
Civil Rights and Social Action Politics Environment Human Rights Health
Healthfirst Lake Mary, FL May 2013 to Dec 2013 Provider Service LiaisonConnextions Orlando, FL Aug 2009 to Jan 2013 ManagerWells Fargo Bank Charlotte, NC May 2011 to Oct 2011 Retirement Service AssociateConnextions
Sep 2010 to May 2011 Trainer/SupervisorConnextions
Aug 2009 to Sep 2010 Licensed Insurance AgentAT&T Wireless Orlando, FL Oct 2008 to Jul 2009 Customer Service RepresentativeEmbarq/Sprint Altamonte Springs, FL Jul 2005 to Aug 2008 Sales and Service RepresentativeDSI Financial Longwood, FL 2004 to 2005 Inside Sales/Customer Service
Education:
Seminole State College Lake Mary, FL 2005 to 2010 A.A in Human Resources ManagementLyman High School Longwood, FL 2001 to 2005 High School Diploma
Name / Title
Company / Classification
Phones & Addresses
Janet Aponte President
Aponte Transport, Inc Transportation Services
PO Box 621701, Orlando, FL 32862 8912 Great Sound Dr, Orlando, FL 32827