Account Representative and Agent
New York Life Insurance Company Jan 2008 - Jun 2009
Account Representive
Metlife Insurance Feb 1995 - Mar 2000
Account Representive
Education:
Forsyth Community College 1996 - 2001
Bachelors, Communications, History, Social Studies
University of Arkansas at Little Rock 1977 - 1986
Bachelors, Liberal Arts, Business, Communications
Mcclellan High School
Forsyth Community College
University of Arkansas at Little Rock
Skills:
Customer Service Strategic Planning Team Building Leadership Marketing Training Insurance Sales Microsoft Office Risk Management Management Sales Management Program Management Microsoft Word Account Management Analysis New Business Development Business Development Employee Benefits Project Management Microsoft Excel Negotiation Powerpoint Outlook Call Centers Team Leadership Data Analysis Business Analysis Salesforce.com Customer Satisfaction Access Direct Sales Vendor Management Hipaa Financial Analysis Software Documentation Sales Process Crm Sales Operations Quality Assurance Change Management Team Management Business Requirements Financial Risk Process Improvement Disaster Recovery Business Process Improvement