age ~60
from Buffalo, NY
Roksana Sikorski, 17 years old, pleaded guilty in February 2016 to one...
Laura and John Goodman discuss the power of surveys and the need to fi...
Laura discusses customer expectations, how technology impacts response...
Laura and guest Francia Smith discuss why the call/contact center ampl...
"'The horse in the hallway and the children who went north' is a film ...