Nrg Energy 2009 - 2011
Customer Experience Management Analyst
Education:
Texas Woman's University 2014 - 2015
Master of Business Administration, Masters, Business Administration, Management, Business Administration and Management
Southern University and A&M College - Baton Rouge 1996 - 2000
Bachelors, Bachelor of Science, Business Administration, Management, Business Administration and Management
Skills:
Root Cause Analysis Problem Solving Interpersonal Skills Communication Business Analysis Project Management Process Improvement Microsoft Office Analysis Customer Service Project Planning Business Process Improvement Program Management Strategy Vendor Relationship Management Sap Spreadsheets Training Process Flow Documentation Cross Functional Team Leadership Vendor Management Analytical Skills Sap Products