Skills:
CORE SKILLS - Management build and lead teams of professionals to provide the highest level of customer and management satisfaction by providing effectiveness and efficiency. Customer Relations - develop and maintain mutually beneficial partnerships between business and technology groups to identify & define hardware & software requirements. Efficiency - realizes significant improvement of processing efficiency through in-depth troubleshooting, performance analysis, and aggressive implementation. Innovation design and implement cutting-edge solutions based on technical specifications and thorough research, testing, and devotion to excellence Planning develop long-range strategies based on technical forecasts of industry trends. Project management identify, allocate, and manage company resources to complete tasks that are both assigned and implied regularly ahead of schedule and budget IT SKILLS - SOFTWARE: Trained and educated in Microsoft Windows [] Microsoft Office [] (Excel, Word, Powerpoint, Outlook), Symantec Anti Virus, Norton Ghost, Active Card Gold, Tumbleweed Desktop Validator, IssueTrak, Go To Assist (Citrix), VMware, Vsphere, WMware View, ESX, ESXi, Remote Desktop, Remedy, ActivClient, SMS, SCCM, Oracle Client [] TransVIZ, TOAD, Eclipse, Mozilla suite. NETWORK ADMINISTRATION: Design, implementation, and maintenance of Windows XP, Vista, & 7 based networked systems for the specific needs of the enterprise environment. Maintaining and establishing user accounts, network security, troubleshooting printer problems, back-up devices, and installing and maintaining routers, switches & hubs, cable modems, TCP/IP, VPN, LAN/WAN transport technologies. HARDWARE: Installation, configuration, troubleshooting, support, and maintenance of hardware and peripherals including IBM Compatible PCs, Workstations, System Boards, routers, switches, hubs, servers, PCI/AGP/PCI Express Video Cards, LAN and Wireless networks, CD/DVD/DVD-RW/Blu-ray Optical drives, DIMM/SODIMM Memory Modules, IDE/EIDE/SATA/PATA/1394/SSD Hard drives, 3 Floppy Drives, Scanners, Printers, Copiers, and numerous other peripheral equipment