Aetna Jan 2013 - May 2013
Engineer - Unified Communications Engineering
Aetna Jan 2013 - May 2013
Engineer, Virtual Operations at Aetna
Aetna Mar 2012 - Jan 2013
Engineer - Technical Readiness
Aetna Jan 2011 - Mar 2012
Senior Desktop Support Technician
Aetna Jan 1998 - Jan 2011
Desktop Support Technician
Education:
Asnuntuck Community College 1990 - 1995
Associates, Business Administration, Marketing
Skills:
Windows 7 Sharepoint Help Desk Support A+ Certified Technical Support Troubleshooting Customer Service Desktop Application Support Windows Xp Pro Disaster Recovery Apple Certified Networking Windows 7 Migration Software Documentation Microsoft Exchange Hardware Software Installation Process Improvement Desktop Hardware Support Enterprise Vault Windows Xp Visio Business Process Improvement Data Classification Microsoft Office Citrix Symantec Enterprise Vault Windows 8 Scom Vmware Computer Hardware Information Technology
Certifications:
License Comp001004213458 License N/A Apple Certified Associate - Mac Integration 10.7 A+ Hdi Desktop Support Technician Comptia, License Comp001004213458 Hdi Institute, License N/A Apple