Jason C Morris

US Patent:

6785361, Aug 31, 2004

Filed:

Aug 30, 2001

Appl. No.:

09/943616

Inventors:

Olivia G. Mahon - Marietta GA
Brandon R. Gullett - Atlanta GA
Jason D. Morris - Smyrna GA

Assignee:

BellSouth Intellectual Property Corporation - Wilmington DE

International Classification:

H04M 124

US Classification:

379 9, 379 902, 379 904, 37911206

Abstract:

In order to provide in-region, interLATA service, a bell operating company (BOC) must provide telecommunications service to competitive local exchange carriers (CLEC) in a non-discriminatory manner. To demonstrate that the BOC service to the CLEC is non-discriminatory, the BOC provides a series of performance measures to regulatory agencies and to the CLEC. A system and method is described for ensuring the quality of those performance measurements. The system and method provide for identifying sub-processes within a performance measurement process (PMP), identifying critical audit points within each sub-process, and implementing control measures corresponding to each critical audit point. The system and method help to eliminate the need for time-consuming and expensive third-party audits of the PMP.

US Patent:

7325000, Jan 29, 2008

Filed:

Jun 17, 2004

Appl. No.:

10/871296

Inventors:

Olivia G. Mahon - Marietta GA, US
Brandon R. Gullett - Atlanta GA, US
Jason D. Morris - Smyrna GA, US

Assignee:

AT&T Delaware Intellectual Property, Inc. - Wilmington DE

International Classification:

G06F 7/00
G06F 17/30

US Classification:

707101, 707204

Abstract:

In order to provide in-region, interLATA service, a bell operating company (BOC) must provide telecommunications service to competitive local exchange carriers (CLEC) in a non-discriminatory manner. To demonstrate that the BOC service to the CLEC is non-discriminatory, the BOC provides a series of performance measures to regulatory agencies and to the CLEC. A system and method is described for ensuring the quality of those performance measurements. The system and method provide for identifying sub-processes within a performance measurement process (PMP), identifying critical audit points within each sub-process, and implementing control measures corresponding to each critical audit point. The system and method help to eliminate the need for time-consuming and expensive third-party audits of the PMP.