Jason P Rodrigue

Team Lead, Applications Performance

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Location:

Brandon, MS

Industry:

Hospital & Health Care

Work:

Blue Cross & Blue Shield of Mississippi
Team Lead, Applications Performance
Blue Cross & Blue Shield of Mississippi Oct 2011 - Feb 2014
Quality Assurance and Web Requirement Analyst
Blue Cross & Blue Shield of Mississippi Sep 2006 - Oct 2011
Manager, Provider Service
Blue Cross & Blue Shield of Mississippi Oct 2004 - Sep 2006
Business and Quality Improvement Analyst
Sears Holdings Corporation Aug 2001 - Oct 2004
Operations and Sales and Service Manager

Education:

Loyola University New Orleans 2002 - 2004
Bachelor of Applied Science, Bachelors, Computer Information Systems Nunez Community College 1994 - 1996
Associates, Business Studies

Skills:

Management
Call Centers
Process Improvement
Quality Assurance
Change Management
Customer Service
Training
Visio
Team Building
Strategy
Data Analysis
Public Speaking
Leadership
Business Process Improvement
Analysis
Customer Satisfaction
Software Documentation
Team Leadership
Microsoft Office
Project Management
Strategic Planning
Performance Management
Budgets
Business Process
Policy and Procedure Oversight
Business Analysis
Customer Experience
Team Performance Optimization
Budget Administration
Oral and Written Communication
Vendor Management
Operations Management
Program Management
Troubleshooting
Six Sigma
Coaching
Employee Relations
Team Management
Access
Organizational Development
Human Resources
Recruiting
Cross Functional Team Leadership
Hipaa
Leadership Development
Program Design and Implementation
Leadership and Team Building
Best Practices Actualization
Customer Engagement and Satisfaction
High Pressure Management

Certifications:

Certified Tester Foundation Level (Ctfl)
Certified Tester, Advanced Level Test Manager (Ctal- Tm)

Jason Rodrigue

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Jason Rodrigue

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Jason Paul Rodrigue