Lorain County Health & Dentistry
Call Center Operations Manager
Amerimark Direct Dec 2013 - Aug 2014
Manager of Outbound Services
S&P Data Management Aug 2012 - Oct 2013
Sales and Workforce Manager
Ebsco Teleservices Aug 2009 - Dec 2011
Sales Manager
Infocision Management Corporation Nov 2007 - Aug 2009
Business Account Manager
Education:
Kent State University 2001 - 2016
Bachelors, Bachelor of Business Administration, Marketing
Kent State University 2002 - 2015
Masters, Master of International Studies, Economics, Marketing, Business Management
Skills:
Management Sales Customer Service Sales Management Account Management Strategy Crm Leadership Coaching Recruiting Program Management B2B Operations Management Marketing Enterprise Software Team Building Negotiation Customer Relationship Management Call Centers Training Strategic Planning Team Leadership Business To Business Contact Centers
Holy Name Central Catholic High School Worcester MA 1989-1993
Community:
Deborah Binkley, Samuel Sansoucy, Adam Szymkiewicz, Rebecca Pratte, Michelle Lambert, Jennifer Lawrence, Lisa Smith, Jane Boudreau, Jim Romeo, Craig Peluso