Phm Management
Consultant
Marriott International Sep 2017 - Feb 2019
Director of Housekeeping
Orbitz Worldwide 2005 - 2011
Market Manager
Carlson Rezidor Hotel Group 2001 - 2005
Transient Sales Director
Four Seasons Hotels and Resorts 1999 - 2001
Housekeeping Manager
Education:
Georgetown University Jan 1, 2014 - Dec 31, 2016
Masters, Master of Arts, Hospitality Management
The Ohio State University Jan 1, 1992 - Dec 31, 1998
The Ohio State University 1998
Bachelors, Bachelor of Science, Hospitality Management
Skills:
Hotels Hospitality Management Hospitality Industry Front Office Revenue Analysis Rooms Division Hotel Management Customer Service Yield Management Sales Hospitality Marketing Property Management Systems Housekeeping Laundry Services Pre Opening Meeting Planning Management Leadership Revenue Cycle Management Salesforce.com Customer Focused Selling Consultative Approach Whole House Renovations Software Solution Sales Professional Account Management Delphi Fidelio Gds Systems Cognos Reportnet Outside Sales Restaurants Catering Resorts Hotel Booking Food and Beverage Tourism Training Event Management Marketing Strategy Customer Satisfaction Reservations Inventory Management Inventory Control Strategic Planning Team Building Budgeting Strategy Microsoft Office Opening Hotels
Andrew Sibbald Elementary School Calgary Azores 1981-1983, R. T. Alderman School Calgary Azores 1984-1985, Vincent Massey Junior High School Calgary Azores 1984-1986, Wilma Hansen School Calgary Azores 1985-1987, Alder Flats High School Alder Flats Azores 1987-1990