Royal Caribbean Cruises, Ltd.
Corporate Account Specialist
Celebrity Cruises, Inc.
Inbound Sales Specialist
Royal Caribbean Cruises, Ltd. Jun 2004 - Jul 2015
Consumer Outreach - Certified Vacation Specialist
Royal Caribbean Cruises, Ltd. Feb 2012 - Jul 2015
Quality Assurance and Training Specialist
Celebrity Cruises, Inc. Apr 1, 2015 - Jul 2015
It Analyst
Education:
Florida International University - College of Engineering & Computing 2013 - 2014
Florida International University 2013 - 2014
The Art Institutes 2003 - 2005
Barry University 1998 - 2002
Bachelors, Bachelor of Arts, English, English Literature
Barry University May 2000
Miami Dade College
Skills:
Training Tourism Event Management Sales Team Building Event Planning Hospitality Cruises Leadership Project Planning Customer Satisfaction Leisure Travel Hospitality Industry Quality Assurance Marketing Strategy Spanish Negotiation Travel Management Business Travel Incentives Social Media Marketing Editing Resorts Hotels Social Media Public Speaking Strategic Planning Training Facilitation Social Networking Public Relations Team Leadership Revenue Analysis Teamwork Call Centers Marketing Outlook Hiring Writing A+ Certified Comptia Network+ Certified Grant Writing Hotel Management Hospitality Management Online Advertising Online Marketing Email Marketing