R. L. Polk & Co since Jun 2012
Supervisor, IT Operations
R. L. Polk & Co. Aug 2005 - Feb 2013
Associate Information Technology Programmer Analysts
Education:
Eastern Michigan University 1996 - 2000
Skills:
Automotive Process Improvement Information Technology Cross Functional Team Leadership It Operations Management Business Intelligence Crm Business Analysis Six Sigma Customer Retention Project Management Customer Satisfaction Data Analysis Account Management Program Management Sdlc Customer Service Product Development Competitive Analysis Sales Analytics Microsoft Office Vehicles Automotive Aftermarket Market Analysis Team Building B2B It Strategy Requirements Analysis Salesforce.com Etl Team Leadership Software Development Data Warehousing Software Development Life Cycle