Jean F Story

Jean Story

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Position:

Quality Assurance/Web Services Manager at Michigan Department of Treasury, Tax Processing Bureau

Location:

Lansing, Michigan Area

Industry:

Consumer Services

Work:

Michigan Department of Treasury, Tax Processing Bureau since Mar 2002
Quality Assurance/Web Services Manager
Pinnacle Foods Corporation/Vlasic Foods International – continued Jun 1999 - Mar 2002
Manager, Consumer Services
Pergo, Inc Jun 1997 - Jun 1999
Consumer Affairs Manager
Jean Story - Consulting Nov 1995 - Jul 1997
Principal
G & R Felpausch - Felpausch Food Centers 1984 - 1994
Director, Consumer Affairs

Education:

Michigan State University 1978
Michigan State University

Skills:

Group Work
Project Coordination
Process Optimization
Change Management
Community Relations
Business Process
Consumer Products
Customer Relations
Customer Service
Customer Satisfaction
Customer Focus
Customer Self-Service Application Development & Execution
Needs Analysis
Crisis Management
Group Presentations
Presentation Development
Presentations
Development and delivery of training
Staff Development
Internal & External Communications
Durable Goods
Call Centers
Community Development
CRM
Business Process Improvement
Training
Leadership
Process Improvement

Owner And Maker

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Location:

Lansing, MI

Industry:

Government Administration

Work:

State of Michigan since Mar 2002
Manager
Pinnacle Foods Corporation Jun 1999 - Mar 2001
Manager, Consumer Services

Education:

Skills:

Leadership
Government
Market Research
Mentoring
Software Documentation
Process Improvement
Strategic Planning
Quality Assurance
Crisis Management
Change Management
Training
Critical Thinking
Customer Service
Contact Center Manage
Management
Product Development
Project Management
Staff Development
Call Centers
Crm
Analysis

Interests:

Contact Center Operations
Customer Relationship Management
Change Management and Training

Quality Assurance And Web Services Manager

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Location:

Lansing, MI

Industry:

Consumer Services

Work:

Michigan Department of Treasury
Assistant Division Administrator
Pinnacle Foods Jun 1999 - Mar 2002
Manager, Consumer Services
Michigan Department of Treasury Tax Processing Bureau Jun 1999 - Mar 2002
Quality Assurance and Web Services Manager
Pergo Jun 1997 - Jun 1999
Consumer Affairs Manager
Jean Story Consulting Nov 1995 - Jul 1997
Principal

Education:

Skills:

Group Work
Project Coordination
Process Optimization
Change Management
Community Relations
Business Process
Consumer Products
Customer Relations
Customer Service
Customer Satisfaction
Customer Focus
Customer Self Service Application Development and Execution
Needs Analysis
Crisis Management
Group Presentations
Presentation Development
Presentations
Development and Delivery of Training
Staff Development
Internal and External Communications
Durable Goods
Call Centers
Community Development
Crm
Business Process Improvement
Training
Leadership
Process Improvement
Analysis
Project Management
Strategic Planning
Budgets
Team Building

Interests:

Animal Welfare

Office Manager

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Location:

66392 Riverview Ln, Joseph, OR 97846

Industry:

Real Estate

Work:

Jean Story

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Jean Story

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Location:

United States

Jean Story Raleigh, NC

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Work:

Sunrise Senior Living

Mar 2014 to 2000
Lpn Croasdaile Village
Durham, NC
Nov 2011 to Oct 2012
Licensed Practical Nurse The Forest at Duke
Durham, NC
Mar 2008 to Apr 2011
Licensed Practical Nurse Carolina Healthcare Network
Durham, NC
Jun 2005 to Mar 2008
Licensed Practical Nurse Methodist Retirement Community
Durham, NC
Sep 1992 to Jan 2000
Licensed Practical Nurse d

LPN

Education:

Durham Technical Community College
Durham, NC
1991
Diploma in Practical Nursing Kingston High School
Kingston, NY
1980
High School Diploma