Jeanette V Roman

Omni Channel Manager

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Location:

100 2Nd Ave south, Saint Petersburg, FL 33701

Industry:

Retail

Work:

Macy's
Omni Channel Manager
Kobie Marketing Mar 2015 - Mar 2018
Senior Manager, Tier 2
Kobie Marketing Apr 2014 - Mar 2015
Account Coordinator and Tier Ii Customer Service Support Respresentative
Kobie Marketing Apr 2013 - Apr 2014
Tier Ii Customer Service Support Respresentative
Universal Health Care Apr 2011 - Apr 2013
Quality Assurance Supervisor, Pharmacy

Education:

St. Petersburg College 2011 - 2012
Dewitt Clinton High School 1992 - 1996

Skills:

Call Centers
Training
Process Improvement
Customer Service
Leadership
Management
Quality Assurance
Medicaid
Health Insurance
Customer Satisfaction
Team Leadership
Microsoft Office
Supervisory Skills
Medicare
Hmo
Insurance
Provider Relations
Human Resources
Employee Benefits
Access
Software Documentation
Business Process Improvement
Analytical Skills
Pharmacy Benefit Management
Five9
Iex Total View
Banking
Member Relations
Self Driven
Retail
Call Pro
Team Orientated
Medicare Advantage
Call Center

Languages:

English
Spanish

Jeanette Roman

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Education:

Jeanette Roman

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Jeanette Roman

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Jeanette Roman

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Jeanette Roman

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Jeanette Roman Union City, NJ

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Work:

E.W.Williams Publications Co.
Fort Lee, NJ
Sep 2000 to Mar 2013
Account Receivable The Trust Company of New Jersey
Secaucus, NJ
Jul 1992 to Sep 2000
Customer Service Representative Liberty Department Store
Union City, NJ
Mar 1990 to Jul 1992
Sales Clerk/Cashier Berkeley College
New York, NY
Sep 1990 to Mar 1991
Financial Aid Assistant

Education:

Skills:

Expertise in invoice and payment transaction. Strong in MS Access and Excel.Superior attention to detail

Jeanette Roman Manchester, CT

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Work:

The Stop & Shop Supermarket Company
Vernon, CT
Oct 2010 to Nov 2011
Cashier community enterprises
Windsor, CT
Jul 2009 to Sep 2009
Specialized Services Job Coach T.J. Maxx
Vernon, CT
Nov 2008 to Feb 2009
Sales Associate T.J. Maxx
New York, NY
May 2007 to Jul 2008
Cashier U.S. Open
Queens, NY
Aug 2007 to Aug 2007
Cashier Ultima downtown fitness gym
West Palm Beach, FL
Mar 2006 to Aug 2006
Receptionist

Education: