Rachel Elizabeth DeMaster - Falcon Heights MN, US Michael John Pickett - Eau Claire WI, US Jeffrey Dean Donnelly - Woodbury MN, US
Assignee:
G&K SERVICES, INC - MINNETONKA MN
International Classification:
G06Q 30/00
US Classification:
705 26
Abstract:
A route service system and process for industrial applications includes, according to one example embodiment, a computer system having remote hand-held units, and begins with a preview route function which is, according to one example embodiment, completed one to three (3) days prior to service. The route service function summarizes items for a route service representative (RSR) that they may need to be aware of for servicing the route. A service route/supplied entity function leads the RSR through the steps needed to service each supplied entity on their route from start to finish. A check-in/approve route function gives visibility to management at the supply entity following a route's completion to assure proper business controls. According to one example embodiment, following the RSRs completion of a route, visibility of changes on the route are available to management and must be approved.
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The research was done by, in addition to Horton, Andrew Kemp of Yale University, Jeffrey Donnelly of the Woods Hole Oceanographic Institution, Michael Mann of Pennsylvania State University, Martin Vermeer of Aalto University School of Engineering in Finland and Stefan Rahmstorf of Potsdam Institute