Skills:
Lead Technical Resource for Major Projects Wrote a 500 page book on procedures, practices. Experienced in troubleshooting Cisco-based LANs (routers, switches, VLANs, VPN, etc.) VoIP infrastructure design/implementation Tier 3 escalation, only Cisco would be higher. Expert knowledge of Cisco IOS Network Operating System Tier 3 escalation, only manufactuer would be higher. Expert knowledge of LAN infrastructure concepts, computer networks and telecommunications access Expert knowledge of ACLs, VLANs and QoS Expert knowledge of PC operating systems and general office applications Since there were word processors. Extensive hands-on expertise in configuring, maintaining and troubleshooting Windows servers Strong knowledge of Ethernet, DNS, TCP/IP, SMTP, H323, SCCP, MGCP,SIP, TFTP, DHCP, TCT/IP, HRSP, ISDN Q931, HDLC, EIGRP protocols Adept at critical thinking/logical/troubleshooti... techniques Basic telecommunications and wireless industry knowledge Cellular industry knowledge Strong Technical writing Contract interpretation Vendor management Wrote a Request For Quote that is very efficient. Working knowledge of Relational Databases (ORACLE, Microsoft Access) Working knowledge of Firewalls Knowledge of some sort of scripting language (i.e., K-Shell, etc.) Excellent planning and follow-up skills Excellent written & verbal communications skills