At&T Apr 2006 - May 2010
Advanced Network Services Technician
Quality Services Apr 2006 - May 2010
Services Technician and Owner
Sprint Jun 2001 - Feb 2003
Escalations Team Manager
Education:
Plaza School of Technology 2000 - 2001
New Jersey Institute of Technology 1971 - 1973
Skills:
Networking Leadership Training Technical Support Software Installation Customer Satisfaction Customer Service Computer Repair Telecommunications Troubleshooting Ethernet Wireless Teamwork Electricians Routers Computer Network Operations Tcp/Ip
Interests:
Children Education Environment Science and Technology Arts and Culture
Apr 2010 to 2000 Services Technician (Consultant)Passiac County Democratic Committee Paterson, NJ Sep 2013 to Nov 2013 Assistant to the Chief Of Staff (Assemblyman Wimberly)Cingular/ At&T Wireless Paramus, NJ Apr 2006 to May 2010 Advanced Network Services TechnicianMyron Corporation, Inc. Maywood, NJ Jan 2005 to Mar 2006 Telemarketing Accounts RepresentativeAfrica Imports South Hackensack, NJ Sep 2003 to Dec 2004 Customer Service/Inside SalesNextel Communications, Inc Rutherford, NJ Feb 2000 to Aug 2003 Sr. Customer Service Supervisor/Mentor
Education:
Teach4Life West Orange, NJ 2013 Certificate of Completion (pending) in Customer Service Employment Skills TrainingNextel Communications Rutherford, NJ 2001 Management TrainingPlaza School of Technology Paramus, NJ 2000 Certificate of Completion in Computer Networking and RepairNew Jersey Institute of Technology Newark, NJ 1979 Computer Science Electrical Engineering (Some College)
Military:
Rank: E-3 1973 to 1977 Branch: US Air ForceL.i.location.original
Richard Williams, Billy Cooper, Tonya Young, Kelly Adams, Heather Arbaugh, Katie Stumpf, Brandon Johnson, Kay Cross, Tina Battiato, Bryant Dowdy, Wendi Pan