Carlile Bancshares, Inc. Nov 2013 - Feb 2017
Service Desk Manager
Itsmf Usa 2015 - 2016
Member
Cranfill & Associates Wealth Management May 2008 - Nov 2013
Client Services Manager
Red River Credit Union Oct 2005 - Jan 2007
Help Desk Technician
The Reynolds and Reynolds Company Sep 2004 - Jul 2005
Hardware Support Technician
Education:
Texas A&M University - Texarkana 2006 - 2008
Bachelors, General Studies, History
Texas A&M University 2002 - 2005
Tyler Junior College 2000 - 2002
Associates, Engineering
Skills:
Customer Service Management Information Technology Banking Technical Support Leadership Service Desk Networking It Management Help Desk Support It Project Management Troubleshooting Itil Project Management Business Process Improvement Pmp Certified Itil V3 Foundations Certified Process Improvement Disaster Recovery Microsoft Office Active Directory Project Management Body of Knowledge
State of Oklahoma
Social Services Specialist Ii
Search For Common Ground Mar 2001 - Dec 2001
Office Administrator
Education:
American University 1995 - 1997
Masters, Conflict Resolution
Oklahoma State University 1990 - 1994
Bachelors, Bachelor of Arts, International Relations
Oklahohoma State University - Kyoto 1992 - 1992
Skills:
Policy Government Office Administration Economic Development Fundraising Program Development Conflict Resolution Nonprofits Policy Analysis Politics Public Administration Community Outreach Public Policy Social Services Research Volunteer Management
Interests:
Social Services Economic Empowerment Civil Rights and Social Action Poverty Alleviation Human Rights Arts and Culture
Management It Management Customer Service Leadership Information Technology Banking Service Desk Help Desk Support Technical Support Itil V3 Foundations Certified Troubleshooting Itil Process Improvement Project Management Networking Pmp Certified It Project Management Project Management Body of Knowledge