Microsoft Office • Microsoft Word • Microsoft Excel • Powerpoint • Outlook • Windows 7 • Team Leadership • Computer Hardware • Troubleshooting • Access • Management • Windows • Customer Experience • Technical Support • Active Directory • Windows Xp • Call Centers • Leadership • Customer Satisfaction • Customer Service • Itil • Managed Services • Microsoft Access • Microsoft Powerpoint • Service Level Agreements • Problem Management • Incident Management • It Service Delivery • Itil Certified • Service Delivery Management • It Operations • Service Desk • It Management • Information Technology • Telecommunications
Ranks
Certificate:
ItilĀ® Foundation Certificate In It Service Management
Signature Flight Support
Manager, Service Desk
Pomeroy Aug 2017 - Aug 2018
Senior Service Desk Manager
It Authorities Aug 2017 - Aug 2018
Manager of Service Delivery
Pomeroy Apr 2015 - Aug 2017
Service Desk Manager
Publix Super Markets 2008 - 2014
It Service Desk Management
Education:
Polk State College
Skills:
Microsoft Office Microsoft Word Microsoft Excel Powerpoint Outlook Windows 7 Team Leadership Computer Hardware Troubleshooting Access Management Windows Customer Experience Technical Support Active Directory Windows Xp Call Centers Leadership Customer Satisfaction Customer Service Itil Managed Services Microsoft Access Microsoft Powerpoint Service Level Agreements Problem Management Incident Management It Service Delivery Itil Certified Service Delivery Management It Operations Service Desk It Management Information Technology Telecommunications
Certifications:
ItilĀ® Foundation Certificate In It Service Management Hdi Support Center Manager Certified Help Desk Manager Ethical Decision Making License Gr750256987Jb License 3_1218593_1006
Youtube
I love Being Here With You | Del Baroni & Jen...
Jennifer Hanson with Del Baroni's On the Air orchestra at the Churchil...
Category:
Music
Uploaded:
06 Feb, 2008
Duration:
2m 41s
Alex Baroni - Vorrei - by SJ71
E cambiano le cose cambiano le strade sempre Io cerco qualche cosa Che...
Category:
Music
Uploaded:
13 Feb, 2012
Duration:
3m 54s
Alex Baroni - La distanza di un amore
Sei rimasta dentro me nel profondo delle idee come il pezzo di una vit...
Category:
Music
Uploaded:
09 Jul, 2011
Duration:
3m 59s
Tennessee waltz
The Del Baroni Orchestra -Valentines Day Dance-Featuring Jennifer Hans...
Category:
Music
Uploaded:
17 Feb, 2010
Duration:
2m 58s
We Are In Love.avi
The Del Baroni Orchestra, Hills & Dales Estate, Lagrange, GA, 5/26/11 ...
Category:
Music
Uploaded:
30 May, 2011
Duration:
3m 56s
Too Darn Hot
Del Baroni and the On The Air Big Band- Jen Hanson,Del Baroni, Stitz W...
Category:
Music
Uploaded:
26 Jun, 2007
Duration:
3m 33s
Access Hollywood: Jennifer Aniston's Birthday...
Access Exclusive: Inside Jennifer Anistons Birthday Celebration Jennif...
Category:
Entertainment
Uploaded:
10 Feb, 2010
Duration:
2m 58s
Sofia Ivanitch (Dance dance dance)
Juliana Baroni como Sofia. Novela Dance Dance Dance. Klip do piosenki ...